Sew Happy Cross Stitch Company
Privacy Policy – January 2021
Here at Sew Happy Cross Stitch we take your privacy seriously and are committed to safeguarding your privacy. This Privacy Policy lays out how we use and protect the information you share with us when you use our website.
You can contact us as follows:
Mrs N. Penny, Proprietor – Sew Happy Cross Stitch – email – sales@sewhappycrossstitch.com
Telephone – 07591 582366 – between 10.00am and 3.00pm
Section 1 – What do we do with your data?
When you place an order with us, we collect the data provided by you, to allow us to process your order. This includes personal data such as name, email address, postal address etc. We do not keep payment information such as credit card details.
Our legal basis for processing this data is a contract. When you place an order with us, we have a contract with you. We need to process your personal data to comply with our obligations under the contract and fulfil your order.
We will only share your personal data with a third party for the purposes of processing your order, including but not limited to, a courier company for delivery of an item, a supplier for a direct despatch of an item purchased or to register a warranty.
If you inform us there are inaccuracies in the data we hold, we will update the information accordingly.
We only keep your data for as long as necessary to process your order and meet any legal requirements. The personal birth sampler details will be deleted within 20 days of an order being processed.
Section 2 – Email marketing
If you sign up for our email newsletter, we will contact you with information including sales, promotions and new articles. We only email you with information we think will be useful or of interest to you.
Our email newsletter is on an ‘opt in’ basis. We will never automatically add you to our email mailing list. You must fill in your details and give consent for us to contact you in this way.
There is an option to unsubscribe from our newsletter in every newsletter email we send making it easy for you to remove yourself from our mailing list if you no longer want to receive it.
We will never share your personal information with third parties for marketing purposes.
Section 3 – Your rights in relation to your data
You have the following rights in relation to your data:
The right to be informed about the collection and use of your personal data.
The right to access your personal data.
The right to have inaccurate personal data rectified, or completed if incomplete, within 20 days of your request to do so.
The right to be forgotten and have your personal data erased, within 20 days of your request to do so. This applies if it is no longer necessary for us to hold you data to comply with our obligations under our contract with you or if there is a legal obligation for us to do it.
The right to restrict processing of your data.
The right to data portability. This allows you to obtain and reuse your personal data for your own purposes across different services.
The right to object to us processing your data for direct marketing purposes.
The right to withdraw consent at any time, where relevant. If you have signed up for our newsletter you have the right to opt out at any time and there is a link to unsubscribe at the bottom of every email we send you.
The right to lodge a complaint with the Information Commissioner's Office if you think there is a problem with the way we are handling your data.
Section 4 - Cookies
Cookies are small text files stored by your browser. Our website uses cookies to distinguish you from other users of our site. This information helps us to provide you with a better experience and helps us to improve our site. By continuing to browse our website you agree to our use of cookies.
We use the following cookies:-
Operational cookies
These cookies are essential to the operation of our website. They allow customers to order and add items to their basket and make payments.
Analytical/performance cookies
These help us to recognise and track the number of visitors to our site and how people use our site when visiting. We can use this information to improve the way our website works.
Section 5 – Changes to this privacy policy
We reserve the right to make changes to this policy at any time. We review the policy regularly and at least, annually. Any changes or clarification will take effect immediately when the information is updated on the website.
Mrs N. Penny – Sew Happy Cross Stitch – email – sales@sewhappycrossstitch.com